Retail Technology Deployment Specialist
5 days ago
About the Job:
We are seeking an experienced Retail Technology Deployment Specialist to oversee the deployment, management, and ongoing support of complex Point of Sale (POS) systems in high-volume production environments.
The ideal candidate will have a strong background in technical expertise in POS systems, CI/CD processes, scripting, and database management with a focus on Oracle Simphony or similar platforms.
Main Responsibilities:
- Deploy POS systems across various locations ensuring alignment with project deadlines and budget constraints.
- Work with stakeholders to gather requirements and design deployment strategies that meet business needs.
- Manage and troubleshoot incidents effectively to maintain seamless operations.
Ongoing Support & Maintenance:
- Continuously monitor the POS system's performance and implement necessary updates and improvements.
- Provide technical support to end-users ensuring minimal downtime and efficient operations.
Training & Documentation:
- Develop training programs and materials for staff guiding effective use of the POS system.
- Create comprehensive user documentation to support ongoing training and system utilization.
Technical Skills Summary:
- Demonstrated expertise in deploying POS systems in high-volume environments.
- Deep understanding of Oracle Simphony POS, Oracle Hospitality products, and Microsoft Endpoint Configuration Manager.
- Knowledge of network architectures for POS along with hands-on experience in configuring POS hardware peripherals.
- Proficient in SQL and Oracle database systems for effective data analysis.
- Experience with Windows OS and .NET platforms.
- Familiarity with PCI compliance standards and security measures for data protection.
Prior Experience & Qualifications:
- Prior experience in training and technical support within large enterprises is advantageous.
- Strong problem-solving abilities and excellent communication skills with both technical and non-technical stakeholders are required.
About the Role:
This is a 12-18 month contract with a hybrid schedule requiring 1-2 weeks onsite in Orlando. The estimated salary for this role is $90,000-$110,000 per annum based on location and industry standards.
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