Restaurant Operations Manager

4 weeks ago


San Antonio, Texas, United States La Gloria Inc Full time
Restaurant Manager Job Description

La Gloria Inc is seeking a highly skilled and experienced Restaurant Manager to lead our team at San Antonio International Airport. As a Restaurant Manager, you will be responsible for overseeing the day-to-day operations of our restaurant and bar, ensuring exceptional guest experiences, and driving business growth.

Key Responsibilities:
  • Lead and manage a team of service staff to deliver outstanding customer service and achieve business objectives.
  • Monitor customer satisfaction through feedback and ensure that guest needs are met and expectations exceeded.
  • Participate in and submit accurate beverage and food inventories on a weekly basis.
  • Supervise daily restaurant operations, maintaining sanitation standards, and assist service staff during peak meal periods.
  • Strive to continually improve guest satisfaction and maximize financial performance.
  • Ensure corrective action is taken to continuously improve service results.
  • Oversee interviews, schedules, development, resolving problems, providing open communication, and recommended discipline when appropriate.
  • Maintain service and sanitation standards in the restaurant and bar.
Requirements:
  • Excellent computer skills, including Microsoft Word and Excel.
  • Good communication skills, both verbal and written.
  • Ability to respond promptly to customer needs.
  • Thorough knowledge of Food and Wine, as well as Beer, liquor, and mixed drinks.
  • Ability to maintain and build relationships with existing and potential clients as well as industry contacts.
  • Proficient in POS system.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Minimum of 2 years experience in Front of House, Food & Beverage operations - preferred.
  • Manager food safety certification (SERVSAFE) - preferred.


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