HVAC Service Technician

7 days ago


Alpharetta, Georgia, United States Ace Home Services Full time

We are seeking an experienced HVAC Service Technician to join our team at Ace Home Services. As a Residential Comfort Specialist, you will be responsible for providing exceptional service to our customers, maintaining and repairing residential equipment, and educating customers on improvements to the comfort, efficiency, and safety of their homes.

About the Role

This is a full-time position that requires 3-5 years of HVAC service experience and EPA Universal Certification. You must have a strong knowledge of HVAC industry best practices and building codes, as well as proficiency in all aspects of HVAC function. A valid driver's license with a clean record is also required.

Key Responsibilities
  • Efficiently and accurately provide service and effective communication to customers
  • Maintain, diagnose, troubleshoot, and repair residential equipment including traditional forced-air systems, steam, and hot water-based systems, oil, high velocity, ductless, and more
  • Utilize specialized diagnostic tools to balance and solve traditional airflow, fuel, refrigerant, and electrical challenges presented in residential equipment
  • Maintain required truck inventory necessary to complete all flat-rate repairs
  • Educate and inform customers of improvements to the comfort, efficiency, or safety of their homes
  • Assist in the development of junior service technicians
  • Follow all UIC systems and administrative details as they relate to the service department
Requirements
  • 3-5 years of HVAC service experience (REQUIRED)
  • EPA Universal Certification
  • Strong knowledge of HVAC industry best practices and building codes
  • Proficient in all aspects of HVAC function
  • Must have driver's license with clean record
  • Able to pass a background and drug screening check (random testing may occur)
Physical Requirements
  • Physically able to work on HVAC units
  • Will be required to work in settings with extreme cold or extreme heat, depending on time of year
  • Prolonged periods of standing, kneeling, crawling, or climbing ladders
  • Must be able to lift 50 pounds at a time
Compensation and Benefits

The estimated salary for this position is $25-$37 per hour, based on experience and qualifications. We offer a comprehensive benefits package, including:

  • Incentive/Commission/Bonus opportunities (Based on role / grade level)
  • 401(k) retirement savings plan with matching company contributions, eligible on your first day
  • Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents
  • Warehouse Merchandise Discount
  • Paid time off & paid holidays (depending on role and month of hire)
  • Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Customer Service and others)
  • Ace invests in every employee we hire, with a key focus on development and coaching
  • Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare, and elder care support


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