Restaurant Operations Leader

6 days ago


Wichita, Kansas, United States cumberlandfarmsinc Full time
Job Summary:

The General Manager will be responsible for the overall operation of a branded restaurant, overseeing a team of associates to deliver an exceptional guest experience, operational excellence, and a working environment that promotes engagement and living the company values.

Key Responsibilities:
  1. Ensure a friendly and welcoming environment for guests, encouraging guest loyalty and retention.
  2. Demonstrate leadership attributes by setting clear goals, holding self and team accountable, and communicating effectively.
  3. Build and develop a strong team by hiring, training, scheduling, coaching, and leading by example.
  4. Lead a team in a fair, consistent, and impartial manner, supporting and enforcing all state and federal laws, as well as company policies and procedures.
  5. Achieve operational excellence, develop performance goals aligned with the company's operational objectives, hit financial goals, and strive for year-over-year improvement.
  6. Manage food operations to ensure quality and safety of all items sold.
  7. Manage the overall appearance and cleanliness of the store, ensuring all food prep areas are clean and stocked, the food service area is spotless, and the bathrooms are sparkling clean.
  8. Oversee quality control, merchandising, safety programs, and other guidelines in place for a successful food service operation.


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