Facilities Operations Director

5 days ago


Norfolk, Virginia, United States BH Full time
About the Role

We are seeking a highly skilled Facilities Operations Director to join our team at Waters Edge Apartments in Norfolk, VA.

Job Summary

The successful candidate will be responsible for overseeing the maintenance and upkeep of our community, ensuring that all properties meet company standards. This is a full-time position, with 30-40 hours per week, offering a competitive salary range of $28.00 - $30.00 hourly.

About Us

BH Management Services is a leading provider of apartment communities, committed to creating value through acquisition, improvement, and management. Our success is built on providing excellent customer service, which stems from engaged, happy, and well-trained team members.

Responsibilities

The Maintenance Manager (Service Manager) role involves:

  • Responding to resident work orders/service requests, coordinating workload with service team members, and following up to ensure completion.
  • Proactively identifying potential hazards by regularly inspecting the property and repairing or delegating as necessary.
  • Ensuring daily upkeep of grounds and appearance meets company standards, and maintaining security of all property-issued tools.
  • Meeting with team members to enforce safety measures, recommending safety and skill training, and assisting with property safety audits.
  • Overseeing preventative maintenance programs, diagnosing problems, and making repairs in areas like HVAC, electrical, plumbing, carpentry, drywalling, structural, appliances, and make-readies.
Qualifications

To succeed in this role, you'll need:

  • 2+ years of experience in progressive maintenance, safety, and major types of heating, air conditioning, plumbing, and electrical systems.
  • Working knowledge of building maintenance, repair, and preventative maintenance programs, irrigation, and pool systems.
  • Basic computer skills/knowledge required to perform job functions.
  • Strong communication and interpersonal skills, with a team-oriented attitude.
  • Ability to work with diverse groups and customers.
  • A valid driver's license and/or reliable transportation.
  • HVAC certification or ability to obtain within six months.
  • EPA Certification (Type II domestic HVAC systems).
  • CPO (Certified Pool Operator) or ability to obtain.
Work Schedule

This position requires a standard Monday-Friday schedule (9am-6pm), with possible overtime and extended hours, including on-call rotations.

BH/B.HOM is an Equal Employment Opportunity Employer, fostering diversity and inclusivity in the workplace.



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