Pet Care Associate
5 days ago
The successful candidate will be responsible for supporting the mission, vision, and values of Destination Pet LLC.
- Sell services and products to prospective customers
- Tour facilities and provide information to clients and visitors
- Answer phone calls and respond to customer inquiries
- Welcome clients and pets, ensuring vaccination records are up-to-date
- Manage cash transactions and balance the cash drawer at the end of the day
- Explain company policies to customers in a positive manner
- Respond to customer complaints professionally and resolve issues
- Escort pets and provide water as needed
- Operate the Point-of-Sale system
- Maintain the appearance and cleanliness of public areas
To be considered for this role, applicants must possess the following qualifications:
- High school diploma or equivalent
- Minimum one year of experience in customer service or retail sales
- Strong communication and interpersonal skills
- Ability to resolve problems quickly and professionally
- Excellent telephone skills
- Ability to work with a multi-line phone system and computer system
This position requires working evenings, weekends, and holidays. The ability to lift 40 pounds frequently is also necessary. Additionally, the successful candidate must be able to stand, walk, and climb stairs regularly, as well as handle dogs on leashes. Working in an environment with exposure to disinfectant/sanitation chemicals, animal dander, and excretions is also required.
Compensation and BenefitsThe estimated salary for this position is $10.50 - $13.00 per hour, depending on experience. Destination Pet LLC is an equal opportunity employer and provides a diverse and inclusive work environment. We welcome candidates who share our commitment to diversity and inclusion.
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