Customer Service Representative

1 week ago


San Angelo, Texas, United States Angelo Water Service Full time

Company Overview

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We are a leading provider of water solutions in San Angelo, TX. Our company is committed to delivering exceptional customer service and providing innovative solutions to meet our customers' needs.

Salary

The estimated salary for this position is around $55,000 per year, depending on experience.

Job Description

This is a full-time position that requires excellent communication skills, both written and verbal. The ideal candidate will have previous experience in an inbound/outbound call center environment and be proficient in MS Office applications.

Key Responsibilities

  • Make outbound calls to customers to collect payments and resolve any issues related to their accounts.
  • Field inbound calls from customers to answer their questions and provide assistance with billing and account inquiries.
  • Perform administrative duties such as data entry, entering payments, and responding to emails.

Required Skills and Qualifications

  • Previous experience in an inbound/outbound call center environment.
  • Excellent communication and interpersonal skills.
  • Proficiency in MS Office applications, particularly Word, Excel, and Outlook.
  • Ability to work in a fast-paced environment and meet deadlines.

Benefits

  • A competitive salary range of $45,000-$65,000 per year.
  • Paid holiday and vacation time.
  • Medical plan available after 60 days.
  • Life insurance.
  • 401k retirement plan.
  • Commissions and bonuses available.

How You'll Make a Difference

You will play a critical role in ensuring that our customers receive the best possible service and support. Your attention to detail, strong communication skills, and ability to work well under pressure will make you an asset to our team.



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