Senior Banking Relationship Specialist
4 days ago
We are seeking a highly skilled and motivated Senior Banking Relationship Specialist to join our team at Wells Fargo. As a key member of our Consumer, Small & Business Banking division, you will be responsible for building and maintaining relationships with customers, providing personalized banking solutions, and driving business growth.
About the Role:
The Senior Banking Relationship Specialist will work closely with customers to understand their financial needs, identify opportunities for cross-selling, and develop tailored banking solutions. You will also collaborate with internal partners to enhance the customer experience, provide proactive support, and resolve complex issues.
Key Responsibilities:
• Build and maintain strong relationships with customers through regular communication, trust-building, and proactive issue resolution
• Analyze customer data and market trends to identify opportunities for cross-selling and upselling
• Develop and implement customized banking solutions to meet customers' evolving needs
• Collaborate with internal partners to ensure seamless customer experience and timely issue resolution
• Stay up-to-date with industry developments, regulatory changes, and product innovations to provide expert advice to customers
• Meet or exceed sales targets while maintaining high levels of customer satisfaction
Requirements:
• 2+ years of customer-facing experience in banking, finance, or a related field
• Proven track record of building and maintaining strong customer relationships
• Excellent communication, interpersonal, and problem-solving skills
• Ability to work in a fast-paced environment and adapt to changing priorities
• Strong analytical and critical thinking skills to analyze customer data and identify opportunities
• Bachelor's degree in Business Administration, Finance, or a related field (or equivalent experience)
Benefits:
• Competitive salary: $60,000 - $80,000 per year
• Comprehensive benefits package, including medical, dental, vision, and 401(k) matching
• Ongoing training and development opportunities to enhance your skills and knowledge
• Collaborative and dynamic work environment with a diverse team of professionals
• Recognition and rewards for outstanding performance and contributions to the team
What We Offer:
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