Healthcare Coordinator
4 weeks ago
As a Healthcare Coordinator at MJHS, you will play a vital role in ensuring the smooth operation of our provider file update process. You will be responsible for handling all provider file update requests, received from participating providers, in accordance with the established timeline. This will involve developing and maintaining positive provider/customer services, coordinating with various Elderplan departments and NPO teams, and handling and organizing correspondence from non-par providers. Your excellent communication skills will be essential in communicating the receipt/completion of all file update correspondence received from provider/designee in a timely and consistent manner.
Responsibilities
* Handle all provider file update requests, received from participating providers, in accordance with the established timeline
* Develop and maintain positive provider/customer services
* Coordinate with various Elderplan departments and NPO teams to ensure provider file update requests and demographic-related claim denial inquiries are handled appropriately
* Handle and organize correspondence from non-par providers, under the file update process, for the Data Maintenance Team, as needed
* Communicate the receipt/completion of all file update correspondence received from provider/designee in a timely and consistent manner
Requirements
* High School diploma
* Bachelor's degree preferred
* With Bachelor's degree; minimum of one year of experience in Managed Care, provider billing, and/or customer service
* Without Bachelor's degree, minimum of three (3) years of experience, as above
* Knowledge of Microsoft Office
Why Work for MJHS?
At MJHS, we offer a comprehensive and affordable health and financial benefits package, including generous paid vacation, personal and holiday time, tuition reimbursement, and career development opportunities. We are committed to helping our employees achieve their career goals and take care of our patients, residents, and health plan members.
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