Front Office Operations Manager
6 days ago
At The Center for Orthopedic and Research Excellence, we are dedicated to delivering exceptional patient care and outstanding service.
We offer a competitive salary of $65,000 - $85,000 per year, based on experience.
Job Description:The Front Office Operations Manager is responsible for managing non-clinical patient flow and supporting functions in our orthopedic medical practice.
This role involves ensuring efficient clinic operations, supervising front office staff, and providing excellent customer service to patients and physicians.
The successful candidate will have prior experience in a medical practice or clinic setting, strong leadership skills, and the ability to generate creative solutions to problems.
Key Responsibilities:- Demonstrate outcomes through established metrics and patient satisfaction surveys.
- Coordinate clinic staff to collect patient copayments and past due accounts.
- Verify demographic and insurance information via real-time eligibility or payor websites.
- Lead staff to efficiently direct patient flow throughout the clinic.
- Assist front office and back office staff as needed.
- Supervise and train new employees.
- Competitive health and welfare benefits.
- Monthly stipend for ancillary benefits.
- HSA with company match.
- 401(k) plan with company match after 6 months of service.
- Employee Assistance Program.
- Employee Appreciation Days.
- Employee Wellness Events.
Established in 2001, The Center for Orthopedic and Research Excellence is a regional leader in orthopedic medicine. We are committed to growing with our patients and providing industry-leading five-star orthopedic care.
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