Senior Consultant
4 weeks ago
Job Summary:
This position is responsible for delivering high-quality client services on an account team at Urban Science Applications, Inc. The successful candidate will be focused on both technical and client handling skills, with a strong emphasis on building and maintaining client relationships.
Key Responsibilities:
- Plan, organize, and deliver client-requested reports, deliverables, and projects on time, adhering to client specifications.
- Design, create, and manage client databases using Urban Science proprietary software, ensuring accurate and high-quality data.
- Assist management in creating estimates and proposals for clients to better understand the proposal process.
- Serve as a contact for clients and develop relationships to effectively respond to client requests and inquiries in a timely manner.
- Acquire and maintain a thorough understanding of client data for assigned projects to properly create client deliverables.
- Track, process, analyze, and verify data to improve accuracy and quality.
- Assume responsibility for accurate and high-quality data being utilized on assigned projects.
- Perform application coding and testing functions associated with the development of custom client software.
- Use technical skills to update and maintain Urban Science internal software systems.
- Adhere to quality control standards for Urban Science and client organizations.
- Coordinate with individuals or teams to complete analyses, tasks, and projects on time and with high quality.
Requirements:
- Verbal communication skills to compose and deliver information of varying levels.
- Written communication skills to communicate ideas, facts, and data in writing.
- Analytical thinking skills to understand a situation by breaking it apart into smaller pieces.
- Results-oriented skills to strive for optimal results.
- Ethics and integrity skills to behave in a trustworthy and transparent manner.
- Teamwork and cooperation skills to work cooperatively with others.
- Self-control skills to keep emotions under control.
- Information-seeking skills to gain a deeper understanding of work-related issues or events.
- Initiative skills to go above and beyond to improve or enhance job results.
- Quality control skills to monitor and check work-related information and deliverables.
- Customer service skills to understand and help internal and external customers.
- Flexibility and adaptability skills to adapt to and work effectively within a variety of situations.
- Conceptual thinking skills to understand a situation or problem by putting the different pieces together.
- Interpersonal understanding skills to understand others' feelings and concerns.
- Self-confidence skills to express confidence in dealing with challenging circumstances.
- Organizational commitment skills to align behavior with the needs, priorities, and goals of the organization.
- Relationship-building skills to effectively build and maintain friendly, warm relationships or networks of contacts.
- Assertiveness skills to display assertive behaviors to ensure others follow and comply with given directions.
- Developing and coaching skills to teach and foster the development and long-term capability of employees.
- Demonstrated knowledge of relational database management, including creating and executing queries, creating scripts, importing/exporting data, and manipulating data.
- Knowledge of basic descriptive statistics and ability to execute simple statistical analyses.
- Demonstrated knowledge of MS Excel for charting and graphing of data, writing formulas, and utilizing functions.
- Intermediate knowledge of MS Word, PowerPoint, and Access.
- Programming proficiency in languages such as .NET, VBA, C#, SQL, Java, HTML, SSIS, and Open Source.
- Demonstrated ability to prioritize competing demands and manage multiple concurrent tasks.
- Ability to identify potential new opportunities from clients and proactively communicate those opportunities to management.
- Knowledge and understanding of project management principles and fundamentals.
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