Human Services Specialist

1 month ago


Topeka, Kansas, United States State of Kansas Full time
About the Position

This is a temporary position with the State of Kansas, Department for Children and Families, responsible for processing LIEAP applications and determining eligibility for benefits.

Key Responsibilities
  • Process LIEAP applications and determine eligibility for benefits
  • Utilize the KEES eligibility computer system to authorize LIEAP benefits
  • Answer the statewide LIEAP 800 phone number and provide guidance to callers
Requirements
  • High School Diploma or GED
  • Two years of experience interviewing, investigating, and providing technical assistance
  • Post-secondary education may be substituted for experience
Preferred Qualifications
  • DCF and/or LIEAP experience
  • Experience working with the public
  • One year of customer service experience
  • Proficient in accurate data entry
  • Bilingual in English and Spanish
Security Clearance and Tax Clearance
  • A background check is required for all positions with the Department for Children and Families
  • Candidates must apply for a Kansas Tax Clearance Certificate within 10 days of being offered a position

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