Cashiering Specialist

6 days ago


San Jose, California, United States San Jose State University Full time
Job Summary

We are seeking a highly skilled and detail-oriented Cashier to join our team at San Jose State University. As a Cashier, you will be responsible for managing the cash room, processing payments, and providing excellent customer service to students and staff.

Key Responsibilities
  • Process payments, balances, and reconciles daily cash and check receipts
  • Acts as custodian for petty cash funds and balances change fund daily
  • Uses CASHNet to research declined credit card payments
  • Explains policy and answers questions regarding the UHS license, application and cancellation processes, payment deadlines, meal plan inquiries, and housing charges posted to the student account in Peoplesoft
  • Processes parking requests via DocuSign and updates student parking car information using StarRez database
  • Using CASHNet payment system runs the initial payment report on a weekly basis to check for any payments that were not made via StarRez and completes the application if applicable
  • Responds to resident's inquiries regarding account balance, late fees or holds, reduced initial payment process, and any other housing related questions
  • Researches and reconciles accounts, initiates corrections to accounts using StarRez, PeopleSoft and CASHNet
  • Schedules the student assistants ensuring the cash room has coverage at all times, and breaks and lunches are covered
  • Trains student assistants and ensures all housing policies and procedures are communicated to them
  • Meets with prospective and current residents to approve and establish payment plans and discuss delinquency issues providing support to Reports and Billing Coordinator and Licensing and Financial Specialist
Requirements
  • Equivalent to three years of progressively responsible financial record-keeping experience
  • Any equivalent combination of education and experience which provides the required knowledge and abilities
  • Bachelor's degree in Accounting, Business Administration or a related field
  • Experience performing cashiering services
  • Reconciliation experience
  • Experience analyzing or interpreting data from a database system
  • Customer Service experience
  • Experience with payment software or database system
  • Experience working in an educational environment
  • Supervision experience
Benefits

San Jose State University offers a comprehensive benefits package, including medical, dental, and vision insurance, retirement plan, and paid time off.

How to Apply

To apply, please submit your application and attach your resume and letter of interest. The application deadline is May 15, 2024.


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