Strategic Data Insights Lead for Underwriting Operations

7 days ago


Chicago, Illinois, United States AXA XL Ltd Full time

Job Description:

AXA XL Ltd is seeking a highly skilled Senior Operations Metrics and Reporting Analyst to join our team in Chicago, IL. The ideal candidate will possess a robust data background, proficiency in building Excel models and utilizing BI tools, and the ability to create and improve baseline tools and scorecards to measure the performance of our Underwriting Operations department.

Responsibilities:

  • Develop and improve existing baseline reporting tools to measure the effectiveness of the Underwriting Operations team, including scorecards, management reporting dashboards, staffing models and production reporting; ensure models are scalable and flexible with growth or changes to business or service assumptions
  • Extract and share relevant insights from reporting to support strategic and tactical decision-making by identifying opportunities for training, process / automation improvements, staffing or service adjustments
  • Leveraging internal and external benchmarks, create targets against baseline performance to measure and analyze progress of team over time
  • As part of end-to-end process, collaborate and integrate reporting with Enterprise Shared Services to build tools that effectively measure full submission lifecycle; leverage workbench and other technology to validate qualitative processing timelines
  • Working closely with Finance, Innovation Data & Analytics and other teams, determine and develop best way to present data effectively (e.g., via Excel, BI, other dashboards)
  • In partnership with E2E transformation, ensure Underwriting Operations achieves target capacity improvements by monitoring impact of new system or process implementations against baseline productivity metrics

Requirements:

  • Robust data background with a proven ability to build Excel models and utilize BI tools
  • Experience in creating and improving baseline tools and scorecards to measure operational performance
  • Ability to collaborate with cross-functional teams, particularly globally, to build and enhance data analysis tools
  • Proven track record of developing metrics to measure the capacity and outputs of operational teams
  • Excellent presentation skills to assist leadership with strategic decision-making
  • Outstanding analytical skills and proficiency in Excel and BI tools

Company Overview:

At AXA XL Ltd, we're committed to delivering value far beyond insurance policies. We're confronting clients' risk management challenges by finding solutions that further their strategic goals and help them build more sustainable, thriving businesses. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Benefits:

We offer a competitive salary range of $104,000 - $182,000 per year, as well as a comprehensive benefits package, including a retirement savings plan, health and wellness programs, and many other perks. We believe in fostering our colleagues' development and offer a wide range of learning opportunities for career advancement.



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