Global HR Solutions Coordinator
7 days ago
We are a forward-thinking company committed to creating an exceptional employee experience. Our innovative approach has set the standard for excellence in HR shared services.
Job Title: Global HR Solutions CoordinatorEstimated Salary: $65,000 - $85,000 per annum, depending on location and experience
Job Description- Partner with Employee Success Business Partners (ESBPs) to deliver a seamless employee experience across various business units.
- Facilitate administrative aspects of employee onboarding, including new hire paperwork completion, answering general questions, and ensuring a smooth transition.
- Assist employees in resolving issues related to benefits, compensation, immigration, and employee relations by providing necessary information or escalating according to defined processes.
- Record and track all customer interactions using a case management tool.
- Follow up to ensure cases are resolved and closed satisfactorily.
- Maintain a high level of knowledge about company policies, programs, and processes to provide accurate assistance.
- Owning data integrity by auditing new hire information and employee changes.
- Collaborate with colleagues to identify trends, opportunities for improvement, and implement process enhancements.
- Bachelor's degree in an HR discipline or minimum 1 year of work experience in an HR service environment.
- Exceptional problem-solving skills with a passion for data integrity, process definition, and continuous learning.
- Excellent verbal and written communication skills, concise, articulate, and confident.
- Outstanding listening skills, ability to navigate complex situations, and consult with employees effectively.
- Able to diagnose problems, lead correction efforts, and communicate efficiently.
- Comfortable working in a fast-paced environment with multiple priorities.
- Strong project management skills, ownership over planning, tracking, and communicating project status/results.
- Ability to maintain confidentiality and prioritize data integrity and security.
We're looking for a skilled and dedicated individual who can thrive in our dynamic environment. If you have a strong background in HR, excellent communication skills, and a passion for delivering exceptional results, we encourage you to apply.
How to ApplyPlease submit your application through our website. We look forward to reviewing your qualifications and discussing this opportunity further.
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