Patient Care Specialist

4 weeks ago

Easton, Maryland, United States University of Maryland Medical Center Baltimore Washington Full time
Job Summary

Under the direction of professional nursing staff, the Patient Care Specialist - Behavioral Health provides direct patient care in the acute IP Behavioral Health setting. This role involves directing group activities, taking vital signs, and aiding patients with activities of daily living. The specialist observes and collects data, communicates about the patient's status, and identifies needs to provide necessary care. As a member of the interdisciplinary patient care services team, the Patient Care Specialist - Behavioral Health serves as a vital component in delivering high-quality patient care.

Key Responsibilities
  • Performs testing and manages patient care based on results achieved and clinical findings.
  • Records patient care along the continuum, including activities of daily living (ADLs): feeding, bathing, dressing, toileting, and transferring.
  • Completes, documents, and reports patient vital signs (temperature, blood pressure, pulse, respiration, oxygen saturation, and reported pain level).
  • Assists in admission, transfer, and discharge of patients.
  • Participates in cost-effective strategies to optimize patient outcomes.
  • Promotes patient safety, including fall prevention, and ensures the safety of the clinical environment for patients, visitors, and other staff members.
  • Maintains order and appearance of patient rooms and work area, as well as patient care supplies and linen.
  • Provides post-mortem care.
  • Collaborates with members of the healthcare team to carry out the plan of care, including reporting observed changes in patients' condition.
  • Ensures patient comfort relative to their pain status.
  • Measures and documents dietary intake and patient urinary and stool output, as well as calorie count and patient weight.
  • Conducts indwelling urinary catheter care, applies, maintains, and removes external urinary catheter devices.
  • Conducts blood glucose monitoring.
  • Provides wound care to promote healing and maintain structural integrity of the skin, performs skin care and hygiene, and reports impaired skin integrity and/or wound impairment.
  • Assists with collection of patient specimens for laboratory testing, incorporating proper techniques for patient identification, method for collection of appropriate specimen(s), and documentation.
  • Provides orthopedic/rehab device care, such as braces, splints, CPM, dons/doffs compression wraps/stockings.
  • Participates in hourly patient rounding in collaboration with the healthcare team.
  • Responds to patient-triggered alarms, including call light, chair alarm, bed alarm, tele-sitter alarm, etc.
  • Complies with The Joint Commission National Patient Safety Goals within scope of practice.
  • Detects, reports, and acts to avoid or correct safety risks, reports adverse events and near misses to appropriate management authority.
  • Provides professional vigilance to assigned patients, including when assigned as a patient safety companion.
  • Incorporates safe lifting techniques and body mechanics in daily practice.
  • Improves patient flow and prevents care delays.
  • Performs other duties as assigned.
About Us

At University of Maryland Medical Center Baltimore Washington, you can learn, grow, and make a lasting impact on patients and families. You'll experience the support of a collaborative work environment and a sense of collegiality unlike any other. Our comprehensive system has many locations and practice options to choose from throughout the beautiful Eastern Shore of Maryland.

Qualifications
  • High school diploma or equivalent required.
  • Current Maryland state certification as a Certified Nursing Assistant (CNA) or Geriatric Nursing Assistant (GNA) required.
  • No previous experience required; previous direct patient care experience in a healthcare facility preferred.
  • Current Basic Life Support (BLS) certification required.
Knowledge, Skills, and Abilities
  • Able to effectively communicate using verbal and written skills.
  • Maintain interpersonal relationships and use teamwork skills to provide care along with other team members in a cohesive manner.
  • Ability to organize work priorities, perform several duties simultaneously, and function in stressful situations.
  • Ability to learn and use computer systems.
  • Demonstrates proper technique and skills needed for obtaining accurate blood glucose results and documenting findings.
  • Demonstrates the ability to perform delegated nursing tasks according to the age, culture, ethnicity, spirituality, and individual diagnostic needs of the persons served.

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