Hotel Operations Manager

4 weeks ago


Independence, Missouri, United States Residence Inn Cleveland Independence Full time
Leadership Opportunity

As a seasoned hospitality professional, you will lead the Residence Inn Cleveland Independence team to deliver exceptional guest experiences and drive business results.

With a proven track record of success in hotel operations, you will be responsible for managing the day-to-day activities of the hotel, including supervising staff, managing budgets, and ensuring seamless guest service.


Key Responsibilities:
  • Interview, hire, train, and develop department managers and their teams.
  • Champion great service and empower staff to take care of guests.
  • Cultivate relationships with guests to develop loyalty and maintain high satisfaction levels.
  • Apply problem-solving skills to resolve guest and/or employee issues.
  • Monitor daily tasks to ensure standard operating procedures are followed.
  • Assist with benefits administration, payroll, and human resources tasks.
  • Support proactive sales efforts of the sales team.
  • Ensure proper emergency procedures are communicated and followed.
  • Conduct property inspections to ensure a clean, safe, and secure environment.
  • Plan for success and improvement with staff meetings, action plans, and daily huddles.
  • Strategize with Revenue Management to maximize revenues and grow market share.
  • Prepare various financial reports for management and owners.

Requirements:
  • At least 5 years of progressive experience in hotel operations or a related field.
  • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
  • Maintain a warm and friendly demeanor at all times.
  • Effective communication and problem-solving skills.
  • Ability to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Participate in M.O.D. coverage as required.
  • Maintain high standards of personal appearance and grooming.
  • Comply with InnVentures Standards and regulations.
  • Ability to maintain confidentiality of information.

Salary Range:
$85,000-$90,000/year

  • Independence, Missouri, United States Residence Inn Cleveland Independence Full time

    Overview:As a seasoned General Manager at Residence Inn Cleveland Independence, you will play a vital role in sustaining our shared values and culture at the hotel. You will support, guide, and mentor your hotel team, leading by example, and champion them to provide personalized service for our guests, resulting in great financial performance for our...


  • Independence, Missouri, United States Homewood Suites by Hilton Kansas CityOverland Park Full time

    Job DescriptionWe are seeking an experienced Assistant General Manager to support our General Manager in overseeing the hotel's day-to-day operations. When the General Manager is unavailable, you will be responsible for supervising personnel, addressing customer concerns, and ensuring a 5-star experience for our guests. Our ideal candidate is passionate...


  • Independence, Missouri, United States Aimbridge Hospitality Full time

    Job SummaryAs the Assistant General Manager OEM, you will play a crucial role in ensuring guest satisfaction and the efficient operation of the hotel. You will supervise operating departments in the absence of the General Manager and/or the Manager on Duty, and assist the General Manager in achieving hotel profitability through revenue generation, cost...


  • Independence, Missouri, United States Aimbridge Hospitality Full time

    Job SummaryAs the Assistant General Manager OEM, you will play a crucial role in ensuring guest satisfaction and the efficient operation of the hotel. In the absence of the General Manager and/or the Manager on Duty, you will supervise operating departments to maintain high standards of service and quality. Your primary responsibility will be to assist the...

  • Operations Manager

    4 weeks ago


    Independence, Missouri, United States AEG Full time

    Job SummaryAs an Operations Supervisor with AEG, you will be responsible for overseeing the day-to-day operations of our events and facilities. This includes managing changeovers, housekeeping, and ensuring the smooth execution of events.Key ResponsibilitiesAssume management responsibility for all services and activities involved in event setup, teardown,...


  • Independence, Missouri, United States Spencer Gifts - Spirit Halloween Full time

    Job Title: Store Operations ManagerThe Store Operations Manager plays a crucial role in Spencer Gifts - Spirit Halloween\'s success by overseeing the daily operations of a retail store. Key responsibilities include managing Guest Services, controlling expenses, and ensuring maximum sales and profitability.Key Responsibilities:Establish and maintain Guest...


  • Independence, Missouri, United States Area Temps, Inc. Full time

    Job DescriptionA local restaurant is seeking a General/Office Manager to oversee all staff, budgets, operations, and lead the way to success. The ideal candidate will have a strong background in restaurant operations and management, with excellent communication and leadership skills.Responsibilities:Plan, evaluate, and optimize restaurant operations to...

  • Accounting Clerk I

    3 weeks ago


    Independence, Missouri, United States CBIZ Operations, Inc. Full time

    Job Summary: CBIZ Operations, Inc. is seeking a highly skilled Accounting Clerk I to perform various financial and clerical functions. The ideal candidate will have a strong background in accounting and excellent communication skills.Key Responsibilities:Perform day-to-day financial transactions, including verifying, classifying, computing, posting, and...


  • Independence, Missouri, United States Sonic Full time

    Restaurant Operations ManagerAbout the Job:As a Restaurant Operations Manager at Sonic Drive-In, you will be responsible for leading a team of Great People to provide exceptional guest experiences. Your role will involve assisting the General Manager and Assistant General Manager in managing daily operations, ensuring quality food, cleanliness, and...


  • Independence, Missouri, United States Aimbridge Hospitality Full time

    Job SummaryAs the Assistant General Manager OEM, you will play a crucial role in ensuring guest satisfaction and the efficient operation of the hotel. In the absence of the General Manager and/or the Manager on Duty, you will supervise operating departments to maintain high standards of service and quality.Key Responsibilities:Guest Satisfaction: Ensure that...


  • Independence, Missouri, United States Cox Communications Full time

    About the RoleThe Dispatch Manager will oversee and manage the company's dispatch operations to ensure efficient and safe delivery of services to our customers. This role involves strategic planning, resource allocation, and leadership to achieve performance and safety targets.Key ResponsibilitiesDevelop and implement dispatch strategies in line with company...


  • Independence, Missouri, United States The Judge Group Full time

    Packaging Engineer Manager Job DescriptionThe Packaging Engineer Manager will utilize knowledge of process development and packaging technology to create solutions and promote advancements in packaging operations. This technical leader will provide technical documentation, set project priorities, and oversee the creation of packaging materials and...


  • Independence, Missouri, United States Whitecap Full time

    Warehouse Operations ManagerAt White Cap, we're committed to building trust on every job. As a Warehouse Operations Manager, you'll play a critical role in ensuring our warehouse runs smoothly and efficiently. Your responsibilities will include:Coaching and training junior warehouse associates on proper process and procedureSafely operating a forklift to...


  • Independence, Missouri, United States Walgreens Full time

    Key Responsibilities:As a Cash Operations Leader at Walgreens, you will be responsible for opening and closing the store in the absence of store management, ensuring all required systems are started up, and completing cash handling tasks.You will also be responsible for engaging customers and patients by greeting them and offering assistance with products...


  • Independence, Missouri, United States TRC Total Renal Care Inc Full time

    Job Title: Dialysis Facility Administrator Operations ManagerAt DaVita, we are seeking a highly motivated and experienced Dialysis Facility Administrator Operations Manager to join our team. As a key member of our operations team, you will be responsible for leading a team of healthcare professionals to deliver high-quality patient care and services in our...


  • Independence, Missouri, United States Walgreens Full time

    **Key Responsibilities:**Under the supervision of a pharmacist, responsible for performing day-to-day non-clinical pharmacy operations, administrative activities, and ensuring efficient pharmacy workflow and a positive patient experience.Supervises pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws,...


  • Independence, Missouri, United States Perkins Restaurant & Bakery - CyHawk Hospitality Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Kitchen Manager to join our team at Perkins Restaurant & Bakery - CyHawk Hospitality Inc. The successful candidate will be responsible for managing the back of house operations, ensuring maximum guest satisfaction, and maintaining a clean and safe working environment.Key ResponsibilitiesManage the...


  • Independence, Missouri, United States Axiom Technology Group Full time

    Job Title: Contact Center Operations ManagerJob Summary:We are seeking a highly skilled Contact Center Operations Manager to oversee the configuration and maintenance of our contact center systems. The ideal candidate will have experience in configuring and managing contact center solutions, as well as strong communication and problem-solving skills.Key...


  • Independence, Missouri, United States Auburn Pharmacy Inc Full time

    Job OverviewAuBurn Pharmacy Inc is seeking a highly skilled and experienced Pharmacist in Charge to lead our retail pharmacy operations in Independence, MO.This is a unique opportunity to join a company that values innovation, customer satisfaction, and team collaboration. As a Pharmacist in Charge, you will be responsible for managing all aspects of retail...


  • Independence, Missouri, United States Sonic Full time

    The Role:As a SONIC Drive-In Shift Manager, you will be responsible for assisting the General Manager and Assistant General Manager in managing the daily operations of the restaurant to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the SONIC Drive-In.Key Responsibilities:• Assist with...