Telecommunications Specialist
2 weeks ago
At SGA, we are seeking a skilled IT Engineer to join our team in Springfield, IL. This exciting opportunity will see you working on various projects, including designing, developing, and implementing telecommunications systems.
We estimate that the annual salary for this position is around $83,000-$110,000 per year, depending on experience.
Job DescriptionThe successful candidate will be responsible for:
- Performing Routine Maintenance Tasks: Our ideal candidate will have experience with AVAYA communication systems, including moves, adds, and changes, as well as troubleshooting and resolving issues.
- Providing Technical Support: The selected individual will work closely with users to identify their needs, provide training on equipment and services, and ensure they receive the best possible support.
- Designing and Implementing Systems: We are looking for someone who can design, develop, test, and train others on AVAYA communications software and hardware.
Requirements:
- A Bachelor's degree in a computer-related field or three to four years of experience in the telecommunications industry may be considered in lieu of a degree.
- Knowledge of AVAYA communication manager, AVAYA Modular Messaging, AVAYA Call Center software, Ecas call accounting, Trunking from a LEC T1, POTS, loop start, ground start Trunking, Data Networking basics, and structured cabling principles.
- Demonstrated problem-solving skills and ability to exercise sound judgment and initiative in all circumstances.
Preferred Skills:
- Two to four years' experience in the telecommunications industry.
About SGA
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business with a mission to solve big IT problems with a more personal, boutique approach.
We match consultants like you to more than 1,000 engagements each year. Our core values include customer service, employee development, and quality and integrity in everything we do.
Please visit our website at https://sgainc.com/ to learn more about us and our commitment to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities.
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