Senior Technical Operations Specialist

5 days ago


Birmingham, Alabama, United States Precision Resources Full time

Precision Resources, a division of The Trimarc Group Inc., is currently seeking an experienced IT Support Analyst for one of our clients in Birmingham.

Job Description:

This role will require onsite work every day as part of a contract-to-permanent position. As a key member of the team, you will provide technical support and maintenance to ensure seamless operation of our client's systems.

Key Responsibilities:
  • Provide first- and second-line technical support for desktops, laptops, mobile devices, and other hardware and software
  • Troubleshoot and resolve technical issues in a timely and professional manner
  • Collaborate with cross-functional teams to identify and implement process improvements
Requirements:

To be successful in this role, you will need:

  • At least 2 years of experience in a similar technical support role
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
Benefits:

We offer a competitive salary of £40,000 - £50,000 per annum, depending on experience, plus benefits including health insurance, pension scheme, and annual leave.

The estimated salary range is based on the location, industry standards, and the level of experience required for the role.



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