Senior Operations Manager

7 days ago


Glen Burnie, Maryland, United States IDEXX Laboratories Full time
About the Role

We are seeking a highly skilled Senior Operations Manager to oversee the day-to-day operations of our Glen Burnie, MD reference lab. As a key member of our team, you will be responsible for driving results, empowering employees, and fostering a culture of continuous improvement.

Key Responsibilities
  • Lead a team of 100+ employees, focusing on business planning, people management, and delivering results in a fast-paced, high-volume work environment.
  • Develop and implement strategies to increase efficiency, maintain quality, and ensure continuous improvement of policies, systems, and procedures.
  • Manage the overall business goals and results of our busiest North American Reference Lab, achieving revenue and profitability goals.
  • Lead the development of laboratory budget, policies, and procedures, and manage a supervisory staff of 10.
Requirements
  • 5-7+ years of experience overseeing or managing a large, fast-paced, high-volume work environment across multiple shifts.
  • Bachelor's degree in a related field (business or science) preferred.
  • Proven track record of managing a large team with a focus on employee performance, empowerment, and development skills.
  • Experience as a change agent, preferably with Lean experience, and ability to adapt departmental plans and priorities to address resource and operational challenges.
  • Strong communication skills, both verbal and written, with an ability to effectively present information to various audiences.
What We Offer
  • Yearly Salary targeting $150K+, depending on experience.
  • Opportunity for annual cash bonus.
  • Opportunity for performance-based annual merit increase.
  • Health / Dental / Vision Benefits Day-One.
  • 5% matching 401k.
  • Additional benefits including financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and more.

We value a diverse workforce and workplace and strongly encourage women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer.



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