Software Engineering Manager

4 weeks ago

Sandy, United States NICE Systems, Inc. Full time
Job Description

We are seeking a highly motivated and experienced Engineering Manager to lead our team of software engineers in developing complex internal software applications.

The ideal candidate should have a background in software development and a passion for automation and continuous integration/delivery.

The Manager will be responsible for leading the design, implementation, and maintenance of internal applications and infrastructure, ensuring the smooth operation of our applications.

This person will play a critical role in ensuring that our systems are scalable, secure, and highly available.

Key Responsibilities:

  • Manage a team of software engineers and provide guidance, mentorship, and support to help them reach their full potential.
  • Be a leader for continuing a culture of Software Development best practices.
  • Participate as the Product Owner, Project Manager, Scrum Master for all feature development on the internal tools while also operating as the team's People Manager.
  • Automate manual processes and continuously improve our systems to increase efficiency and reliability.
  • Lead effort to expand automated regression tests for the tools.
  • Act as the primary contact for internal applications owned by the team and coordinate with other teams to resolve any issues promptly.
  • Plan and execute disaster recovery tests to ensure that our systems are resilient and able to recover from unexpected events.
  • Collaborate with development teams and architecture to provide them with the necessary tools and infrastructure to support their work.
  • Maintain a well-groomed backlog of work for the team.
  • Prioritize work requests from development teams in a clear and fair manner.
  • Stay current with new technologies and industry best practices, and continuously evaluate and adopt new technologies as appropriate.
  • Lead the design, implementation, and support of software development best practices, tooling, and implementation of the same.

Requirements:

  • Bachelor's or Master's degree in Computer Science, Software Engineering (or a related field) or equivalent experience.
  • 8+ years as an individual contributor in software development.
  • 4+ years leading a team.
  • Strong experience with Software Development Lifecycle.
  • Familiarity with cloud technologies, such as Amazon Web Services (AWS) or Microsoft Azure.
  • Familiarity with automation and continuous integration/delivery technologies, such as Playwright, GitHub, and GitHub Actions.
  • Excellent interpersonal and communication skills, with the ability to build and maintain positive relationships with internal and external stakeholders.
  • Experience with Agile software development methodologies.
  • Proven ability to plan, prioritize, and execute multiple projects simultaneously.
  • Strong leadership skills and the ability to manage and motivate a team.

What We Offer:

  • Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment.
  • As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations.
  • Enjoy NICE-FLEX, our hybrid work model that enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week.

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