Retail Systems Director
1 week ago
About the Role
Good Day Farm is seeking a highly skilled Retail Systems Director to drive the success of our multi-state retail dispensaries. This key leadership position will oversee the management and optimization of our retail systems, focusing on point-of-sale (POS) technology, to ensure seamless operation across all retail locations.
Main Responsibilities
- Retail Systems Leadership: Direct the management, optimization, and integration of retail systems, with a focus on POS software, to guarantee efficient operations in all retail locations.
- Cross-Functional Collaboration: Collaborate closely with marketing, cultivation, operations, retail, and other key departments to identify and implement system enhancements that improve business performance and customer experience.
- Strategic Insight & Communication: Serve as the primary expert on retail systems, providing clear and confident presentations of system performance, updates, and strategic recommendations to senior executives, ensuring alignment with business objectives.
- Vendor & Partner Management: Manage relationships with external vendors and partners, ensuring service levels are met and that system improvements and updates are implemented effectively and efficiently.
- Team Leadership & Development: Lead and mentor the Systems team, fostering a culture of continuous improvement, innovation, and professional development within the team. Administer employee reviews and facilitate corrective actions.
- Adaptability & Proactive Problem Solving: Thrive in a dynamic, fast-paced environment, proactively addressing challenges and seizing opportunities to enhance retail systems and processes.
- Retail Systems Management: Oversee the management of product catalogs across multiple states, ensuring alignment with state regulations and unique product offerings in each state.
- Monitor mass data cleanup and alignment tasks outside of retail store operating hours to minimize disruption to daily operations.
- Liaise with retail storefronts for pricing updates, new product launches, and inventory troubleshooting.
- Perform other duties as assigned.
Requirements
- Bachelor's degree in business administration, Information Systems, or a related field is preferred or can substitute experience for degree.
- A minimum of 4 years of experience in overseeing retail systems for multiple locations and leading a team.
- At least 4 years of experience in retail systems management, with a strong emphasis on POS software and retail operations. Experience with Dutchie Point of Sale is preferred.
- Experience with retail system integrations, vendor management, and the cannabis industry is highly desirable.
- Demonstrated success in leading cross-functional teams and driving system initiatives that align with overall business strategies.
- Exceptional presentation and communication skills, with a proven track record of effectively engaging with C-suite executives.
- Strong problem-solving skills, with the ability to manage multiple complex projects in a fast-paced environment.
- The estimated salary for this role is between $120,000 - $160,000 per annum, based on the company location and industry standards.
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