Studio Operations Manager

1 week ago


Eagan, Minnesota, United States Chapter Aesthetic Studio Full time
The Studio Manager role at Chapter Aesthetic Studio is a dynamic opportunity for a business-savvy individual to drive revenue growth and deliver exceptional guest experiences. This position requires a unique blend of business acumen and a passion for aesthetics, making it an ideal fit for those with a background in management and a keen eye for beauty trends.

Key Responsibilities Include:
  1. Deliver Sales Results: Meet studio financial goals through effective sales performance and business volume.
  2. Drive Business Growth: Analyze sales data and KPIs to identify opportunities and areas for improvement; Create and communicate action plans to course correct.
  3. Maintain High-Quality Services: Ensure all KPI's, including sales goals, labor utilization, and guest NPS scores, meet or exceed expectations.
  4. Lead Team Members: Coach and develop team members to achieve sales goals and foster a positive work environment through coaching in the moment, monthly 1:1's, and annual performance reviews.
  5. Manage Inventory and Supplies: Responsible for managing inventory activities including purchasing, merchandising, stocking, and tracking supplies.
  6. Ensure Financial Stability: Manage studio financial health and activities including daily deposits, budgeting, revenue projections, and cost of goods control.
Requirements:
  • Bachelor's Degree: Preferred; experience in sales or hospitality a plus.
  • Leadership Experience: A minimum of two (2) years of leadership/managerial experience; inventory management is preferred.
  • Commission-Driven Environment: Two (2)+ years of experience in a commission-driven environment.
  • Results-Driven Individual: A proven track record of exceeding established sales and revenue goals.
Salary: $70,000 - $90,000 per year.

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