Customer Service Representative

1 month ago


Los Alamitos, California, United States Tim Weidenkeller Insurance Agency Full time
Job Title: Experienced Customer Service

Job Description

At Tim Weidenkeller Insurance Agency, we are seeking a skilled Customer Service Representative to join our team. As a key member of our staff, you will be responsible for providing exceptional service to our clients, addressing their inquiries and concerns, and resolving issues in a timely and professional manner.

Responsibilities:

Answering phone calls and responding to client inquiries
Generating auto and home quotes
Troubleshooting insurance problems and resolving client issues

Requirements:

Previous experience in a customer service role, ideally in the insurance industry
Excellent verbal and written communication skills
Strong problem-solving skills
Ability to maintain accurate records and documentation of client interactions

Benefits:

Retirement Plan
Career Growth Opportunities
Paid Time Off (PTO)
Mon-Fri Schedule

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