Part-time Sales Associate

1 month ago


New York, New York, United States Parachute Home Full time
About the Role

We are seeking a highly motivated and customer-focused Part-time Sales Associate to join our team at Parachute Home in Brooklyn. As a key member of our retail team, you will play a vital role in delivering an exceptional customer experience and contributing to the success of our store.

Key Responsibilities
  • Provide exceptional customer service, ensuring a warm and welcoming experience for all customers.
  • Develop a thorough understanding of our products and services, staying up-to-date on new arrivals, features, and benefits.
  • Effectively communicate information to customers, modeling our HOME selling skills and staying true to our brand's ethos.
  • Participate in trade and community events, activations, and local market initiatives.
  • Resolve customer concerns and issues in a timely and professional manner, partnering with store leadership as needed.
  • Build customer loyalty through in-store experiences, utilizing CRM data capture and other omni-channel solutions.
  • Utilize design service tools to enhance the customer experience.
Requirements
  • Availability to work a minimum of one weekend day per week and during the holiday season.
  • Retail sales, showroom, or customer service experience is preferred.
  • High school diploma or equivalent is required.
  • Experience with point of sale systems, inventory management software, and shipping programs is preferred.
  • Self-motivated, collaborative, and positive team player with a can-do attitude and growth mindset.
  • Ability to lift up to 10 pounds regularly and 40 pounds occasionally.
  • Frequently physically active, including standing, walking, reaching, and grasping for long periods.
  • Ability to regularly bend or kneel and climb ladders or step stools.
  • Ability to frequently communicate face-to-face, on the phone, or via electronic means.
What We Offer
  • $100 new hire gift card and free product for a great night's sleep.
  • Generous 40% employee discount on most Parachute products.
  • Flexible schedules.
  • Quarterly bonus program and incentives.
  • Up to 9 days of sick time per year.
  • Holiday pay.
  • Voluntary commuter benefit program through Optum.
Our Commitment to You

We believe in the power of a diverse workplace and are committed to actively recruiting and hiring people of all backgrounds. We celebrate diversity and foster an inclusive environment by committing to diverse hiring practices, encouraging education and communication, and building a DE+I enrichment and training program.



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