Customer Supply Chain Support Specialist

3 days ago

Des Moines, Iowa, United States Fastenal Full time
Job Description

Fastenal is seeking a highly motivated and detail-oriented Customer Supply Chain Support professional to join our team. As a key member of our operations team, you will play a critical role in supporting the customer's supply chain to improve the performance of the onsite business.

This is an entry-level position that offers a unique opportunity to build a foundation of experience in customer relationship management and operations. With a focus on continuous improvement, you will have the chance to develop your skills and knowledge in a dynamic and fast-paced environment.

The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work independently and as part of a team. If you are a motivated and customer-focused individual who is looking to start your career in supply chain management, we encourage you to apply.

Responsibilities
  • Respond to and coordinate resources relative to customer requests
  • Manage inventory levels and ensure accurate tracking
  • Place and fulfill orders in a timely and efficient manner
  • Receive and ship inventory, ensuring accurate documentation and tracking
  • Execute inventory fulfillment within the customer facility, meeting quality and productivity standards
  • SOURCE and quote new and existing products, providing excellent customer service
  • Participate in continuous improvement activities and implement new business processes to drive efficiency and productivity
  • Monetize and report the value of supply chain management activities to the customer
Requirements
  • 18 years of age or older, due to the nature of work
  • Possess or be working towards a degree in Supply Chain/Operations Management OR have equivalent industry experience and knowledge of the local market
  • Excellent written and oral communication skills
  • Proficient computer skills
  • Demonstrate strong math aptitude, attention to detail, and sense of urgency
  • Highly motivated, self-directed, and customer service-oriented
  • Be comfortable in a sales-oriented environment
  • Demonstrate our core values of ambition, innovation, integrity, and teamwork
  • Lift, slide, carry, and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs
  • Pass the required drug screen (applicable in the US, Puerto Rico, and Guam ONLY)
About Us

Fastenal is a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. We've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity.

From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.

We are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.

Full-Time Benefits

Fastenal offers a competitive benefits package to all full-time employees, including Health, Life, Long Term Disability, and Dental Insurance, paid vacation, sick leave, holidays, and 401(k) with an employer contribution.

Compensation

The base pay range for this position is $43,200. In addition to base pay, this position is also eligible for a monthly commission.

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