Mail Associate

4 weeks ago


Santa Clara, California, United States SPS North America Inc Full time

Job Summary:

We are seeking a highly skilled and detail-oriented Mail Associate to join our team at SPS North America Inc. As a Mail Associate, you will be responsible for providing exceptional customer service to our onsite operation by scanning, delivering, tracking, and reporting in and outgoing business packages and mail.

Key Responsibilities:

  • Give amazing customer service to our onsite operation by scanning/delivering/tracking/reporting in and outgoing business packages and mail (via UPS, U, Fedex, etc).
  • Assist the onsite personnel in retrieving their packages and provide records management in person, by email, by phone, or similar methods.
  • Oversee the onsite business center, which may include: office supply stocking, assisting with copy/print orders, conference room setup, pantry inventory, light facilities, or serving as a backup to receptionist.

Requirements:

  • 1+ year experience in shipping & receiving, mailroom, retail, or office services.
  • A positive and professional attitude with a willingness to go above and beyond for our customers.
  • Ability to handle physical duties (carrying and/or moving 40lbs) associated with the job - lifting, bending, etc.
  • To be able to work both independently and in a team setting successfully.
  • The capability to use/learn technology such as: handheld scanners, email, professional messaging (Teams, Slack, Google).
  • An ability to be bright, articulate, and neat in appearance.

What We Offer:

  • An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
  • A competitive benefits package including paid time off, paid holidays, medical, dental, vision, legal and life insurance, transit program, referral bonuses, pet discounts, EAP, education discounts, and a 401K with company match.

About SPS North America Inc:

SPS North America Inc is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe.

In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies.

Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.

At SPS North America Inc, we are committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally.

We are committed to investing in the professional development of our employees and offer competitive comprehensive benefits and diverse development training programs that lead to building careers.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law.


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