Account Representative

4 days ago


San Antonio, Texas, United States Fred Loya Insurance Full time

We are seeking a highly motivated and customer-focused Account Representative to join our team at Fred Loya Insurance. As an Account Representative, you will play a vital role in selling new auto insurance policies, renewing policies, servicing existing policies, and marketing for possible new business.

Job Description

This is a full-time position that requires excellent communication and customer service skills. You will be responsible for providing professional, courteous service to internal and external customers, answering any questions regarding their policy, and accepting payments and processing transactions.

Responsibilities
  • Provides professional, courteous service to internal and external customers
  • Answers any questions regarding customers policy
  • Accept payments and process transactions
  • Identify any potential needs the customer may have regarding their policy
  • Follow up with customers on quotes, renewals, and cancellations
  • Involved with marketing initiatives for new business development on an as needed basis
  • Maintain a neat and clean work area and office
  • FNOLs (vehicle inspections)
  • Taking vehicle pictures (squatting, bending, flexing required)
  • Bank run deposits
  • Other duties as assigned
Qualifications
  • Must be 18 years old
  • Bilingual (English/Spanish) a plus or required (depends on regional needs)
  • Business professional attire
  • High School diploma or equivalent
  • Full time employment
  • Pass State Licensing Requirements
  • Good customer service skills
  • Good communication skills
  • Reliable transportation
  • Goal oriented and self-motivated
  • Ability to approach potential clients and offer our services
  • Must be assertive and ability to provide a first-rate experience for our customers
Benefits
  • Estimated salary: $40,000 - $60,000 per year
  • Bonus pay
  • Paid training
  • Paid holidays
  • Paid vacation days
  • Paid Sick days
  • Health / Dental / Vision/ Life and other plans available/ 401K Matching
  • Opportunity for rapid career growth advancement
  • Performance evaluations every 6 months

At Fred Loya Insurance, we value diversity and equal opportunities. We are committed to creating an inclusive workplace where everyone can thrive. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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