Program Assistant

1 month ago

Bellingham, Washington, United States Lifeline Connections Full time
Job Summary

Lifeline Connections is a community-based behavioral health organization seeking a skilled Program Assistant to support our Mt Vernon site. As a key member of our team, you will play a vital role in organizing, coordinating, and monitoring nonclinical operations under the direction of the Clinical Supervisor or Program Director.

This is a non-exempt position that requires a strong commitment to providing exceptional customer service, high-quality programs, and well-trained and dedicated staff. If you are passionate about making a difference in the lives of individuals affected by substance use and mental health conditions, we encourage you to apply.

Key Responsibilities
  • Organize and coordinate nonclinical operations, including receptionist activities, triaging calls, and coordinating communication between the team and patients.
  • Develop and manage the daily staff schedule, track staff vacations and leave, and maintain and review budgets for the operation of the facility.
  • Work with clients to meet individual service plan goals, order and maintain unit supplies, equipment, and furniture, and assist nurses in ordering medication for clients.
  • Record admissions and discharges, maintain client charts according to Joint Commission standards, and support staff in office tasks.
  • Establish and maintain relationships with community agencies and service providers to meet client needs.
  • Assess and report clinical behaviors and information, communicate with landlords regarding client rental agreements, and operate and coordinate computer and management information systems.
Requirements
  • Bachelor's degree in human sciences or related field or equivalent work experience required.
  • Washington State Agency Affiliated Counselor Credential required.
  • Preferred experience in a behavioral health setting and office management.
  • Possess people and problem-solving skills to assist and support clients with severe and persistent mental illnesses and their families.
  • Solid organizational skill and ability to make contacts and establish relationships to get information necessary for the program to function within the larger system.
Benefits

Lifeline Connections offers a generous benefits package, including medical, dental, and vision coverage, employer-paid Short Term Disability, Long Term Disability, Life Insurance, and supplemental coverage. Our full-time employees also qualify for our 401(K) plan that matches dollar for dollar up to 5% and receive approximately 4 weeks of paid time off during their first year of employment.

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