Hospital Communications Specialist

7 days ago


Daly City, California, United States AHMC Healthcare Full time
About AHMC Healthcare

We are a leading healthcare provider dedicated to delivering exceptional patient care.

Job Summary

This role plays a critical part in our hospital's operations, ensuring seamless communication between staff, patients, and medical teams.

Responsibilities
  • Customer Service: Provide friendly, competent customer service on the telephone and in person with staff, patients, medical staff, peers, administrators, and other customers.
  • Call Handling: Answer and process all incoming calls from the X-tend Phone System in a timely manner.
  • Directory Maintenance: Maintain accurate directory information.
  • Communication: Share information, changes, or messages concerning the On-Call schedule with fellow operators. Check email hourly, notes of the day, and the Communication Book.


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