Principal Learning Consultant

3 weeks ago

Richmond, California, United States Capital One Full time
Job Description

Capital One is seeking a highly skilled Principal Learning Consultant to join our Product College Learning Consulting & Design team. As a key member of this team, you will be responsible for partnering closely with business partners and Product leaders to assess performance needs, design learning offerings, and measure the success of ongoing or stand-alone learning programs.

This role will own the partnership with key stakeholders to translate business priorities into effective & engaging learning materials, with a focus on digital-first learning methods. You will also collaborate with other Principal Consultants within Product College and the broader group of Colleges within the Job Family Learning team to streamline processes, share best practices, and stay up to date on emerging evidence-based learning & Product industry trends.

Key Responsibilities
  • Own the end-to-end learning strategy for specific programs and stand-alone offerings that support the learning & performance needs of Product associates across Capital One.
  • Identify and create learning offerings in partnership with key stakeholders, both internal to Product College and external, to deliver on a learning strategy aligned to Capital One's Elevate Product priorities.
  • Increase the effectiveness of learning solutions by identifying and recommending format/modalities that create an optimal learning experience and demonstrate an understanding of adult learning principles.
  • Design and develop curriculum, programs, learning materials, and performance support tools (including self-study, classroom, e-Learning, etc.) based on industry design standards for a given modality (includes traditional, web, and mobile design).
  • Demonstrate an aptitude for, knowledge of, and agility with new learning technologies.
  • Represent the Product College Learning Consulting & Design team in broader project efforts, ensuring that the end-to-end of the learning experience is considered alongside project timeline goals.
  • Engage with project team members to enable clarity of goal; conduct on-going reviews to ensure outcome is on track to meet client needs.
  • Partner with other Learning Consultants and Instructional Designers on the team to support the ADDIE process, as appropriate.
  • Create evidence-based assessments and evaluation methods.
  • Assume personal responsibility for projects and follow-through to completion with minimal need for direct supervision.
Requirements
  • High School Diploma, GED or equivalent certification.
  • At least 3 years of experience in Training Design and Development.
  • At least 3 years of experience with learning content development tools (Articulate 360, Adobe Captivate, Adobe Design Suite, and Camtasia).

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law.

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