Career Advancement Professional

5 days ago


Austin, Texas, United States Goodwill Industries of Central Texas Full time

About Goodwill Industries of Central Texas

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Goodwill Industries of Central Texas is a non-profit organization dedicated to helping individuals with barriers to employment achieve their career goals. Our mission is to provide opportunities for people to enhance their skills, gain confidence, and secure meaningful employment.

About the Job

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We are seeking a Career Case Manager to join our team. This role will be responsible for supporting clients in developing service plans, providing career guidance, and connecting them with resources and training programs. The successful candidate will have excellent communication and interpersonal skills, as well as the ability to work effectively with diverse populations.

Responsibilities

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  • Maintain client caseloads by providing support with resume building, job searching, interviewing, and employability skills.

  • Develop partnerships with clients to create individualized career plans that identify short- and long-term goals and resources to achieve those goals.

  • Track and document goal acquisitions and support clients in their transition to the next steps according to their career plan.

  • Apply knowledge of regional labor market needs and trends to support evidence-based career planning.

  • Coordinate with social services professionals to deliver necessary services to support clients in achieving employment stability.

  • Intervene effectively and ethically in crisis situations, developing applicable interventions and follow-up plans to address immediate and future needs while maintaining safety.

  • Enroll clients in programs, obtain information, and complete reports to meet/exceed performance targets required by funding sources.

  • Maintain complete and accurate records of all clients through ECM and other required client tracking databases, adhering to confidentiality protocols.

  • Coordinate and work collaboratively with the Career Advancement Team to connect clients with career advancement trainings and the Business Solutions team to connect clients with employment opportunities.

  • Pull reports as needed for the department and contribute to community collaborations and inter-agency discussions that further the Goodwill mission and clients' goals.

Requirements

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  • Bachelor's degree (or higher) in education, business, or a social service-related field. Associate degree with a minimum of 1 year experience working with clients in employment counseling, placement, education, or human services can substitute for a four-year degree.

  • Minimum of 1 year experience working with socially disadvantaged individuals, such as homeless, ex-offenders, and low literacy individuals, and individuals with disabilities.

  • Must possess an understanding of marginalization and how it impacts those Goodwill serves and employs.

  • Knowledge of Goodwill services and community resources and business networking preferred.

  • Extensive experience with Microsoft Office (Word, Excel, PowerPoint, Outlook) and other social media applications.

  • Valid driver's license, proof of valid insurance, and ability to travel on work-related business to meet client location/service delivery needs.

  • Knowledge of client assessment skills, community resources coordination, career planning principles, employability skills, and crisis intervention.

  • Ability to conduct and/or translate training sessions bilingually preferred.

Salary and Benefits

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The salary for this position is approximately $45,000 per year, commensurate with experience. Goodwill Industries of Central Texas offers a comprehensive benefits package, including health coverage, paid time off, parental leave, professional development opportunities, wellness programs, and employee recognition programs.

How to Apply

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To apply for this position, please submit your application through our website. We are an equal opportunity employer and welcome applications from diverse candidates.



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