Hearing Aid Technician

5 days ago


Maple Plain, Minnesota, United States Ladgov Corporation Full time
Job Description

**Audiology Health Technician Role**

We are seeking a skilled Audiology Health Technician to join our team at Ladgov Corporation. In this role, you will provide critical support services to veterans, including hearing aid education, routine repairs, and troubleshooting.

Duties and Responsibilities:

  • Provide audiology support services, including hearing aid education, routine repairs, and troubleshooting.
  • Take ear mold impressions, coordinate hearing aid orders with vendors, and track shipments to ensure timely delivery.
  • Perform otoscopic exams to assess ear conditions and execute cerumen management, referring patients to ENT when necessary.
  • Conduct patient education on the proper care, cleaning, and use of hearing aids and other assistive listening devices, ensuring all patient interactions are documented.
  • Manage inventory, including hearing aids, batteries, accessories, and ALDs, and ensure that all supplies are available to meet clinic demands.
  • Participate in tele-audiology services, providing support via telephone, secure messaging, and video-telehealth.
  • Collaborate with audiologists to deliver high-quality patient care and assist with in-patient support when necessary.

Requirements:

  • Certified or credentialed by the National Board for Certification in Hearing Instrument Sciences (NBC-HIS) preferred.
  • Proficient in hearing aid troubleshooting, repairs, and patient education.
  • Ability to conduct cerumen management using suction techniques and adhere to infection control protocols.
  • Strong organizational and communication skills, with the ability to manage inventory and coordinate with vendors.
  • Experience with electronic health records (EHR) systems, particularly CPRS, and familiarity with documentation and coding procedures.
  • Must maintain valid certification for Basic Life Support (BLS).
  • Preferably with experience in a military or VA healthcare setting, understanding the specific needs of veterans.


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