Merchandise Operations Manager

7 days ago

Medina, Ohio, United States Meijer Full time
Job Description:
As a valued member of our team at Meijer, you will play a pivotal role in overseeing the day-to-day operations within various departments of the store. Your exceptional leadership skills and ability to mentor team members will be essential in driving customer satisfaction, sales growth, and maintaining a safe work environment.

About Us:
At Meijer, we are committed to serving people and communities by providing career and community opportunities centered around leadership, personal growth, and development. Our company culture is built on values such as teamwork, respect, and integrity.

Key Responsibilities:
- Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
- Responsible for staffing, selection, and hiring to achieve staffing needs.
- Promote succession planning by providing career paths, identifying development needs for team members, and being involved with and accountable for promotion decisions.
- Documents and applies disciplinary actions and makes recommendations concerning discharge.
- Responsible for P&L, achieving sales, and maintaining shrink for the department.
- Models exceptional, fast, and friendly customer service.
- Communicates the Meijer Friendly Initiative in all team meetings and conversations.
- Mentors and coaches team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.
- Ensures the team is thoroughly trained in all aspects of their jobs and have completed all required training.
- Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered.
- Reliable and consistent attendance required.

Requirements:
- High school diploma or its equivalent required.
- 2-3 years of related retail experience.
- One year of management experience.
- Rotational assignments in other areas of the store such as meat, bakery, produce, and deli; also customer service and product flow experience is helpful.
- Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction.
- Demonstrated ability to resolve conflict and by addressing root cause issues.
- Demonstrated ability to manage multiple tasks.
- Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions.
- Demonstrated ability to teach suggestive selling.
- Demonstrated ability to lead an organization that practices working safely at all times.
- Successful completion of all required certifications.

Compensation Package:
We offer a competitive compensation package including an estimated salary range of $60,000 - $80,000 per annum, depending on experience. Additional benefits include weekly pay, scheduling flexibility, paid parental leave, paid education assistance, team member discount, development programs for advancement and career growth, and more.

Why Join Us?
Meijer offers a dynamic work environment where you can grow professionally and personally. With a strong focus on employee development, we provide opportunities for career advancement and continuous learning. Join our team today and become part of a successful company that values its employees.

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