Physical Security Systems Administrator

7 days ago


Cumberland, Rhode Island, United States Vector Security and Vector Security Networks Full time
About the Role

We are seeking a highly skilled Physical Security Systems Administrator to join our team at Vector Security and Vector Security Networks. As a key member of our team, you will be responsible for providing advanced technical support and management for our clients' security systems.

Key Responsibilities
  • Onsite Advanced Technical Support and Management: Provide specialized advanced technical support via phone, email, or workflow applications to support internal and external personnel completing installation and service requests.
  • Systems Administration: Create reports and dashboards as needed to support client needs, and assist with design, scope understanding, and implementation of Enterprise solutions.
  • Solutions Resolutions: Triage and troubleshoot product or platform issues, including programming software, alarm or system events, remote connection, coordination of repairs, and vendors as needed.
  • Product and Configuration Evaluation and Testing: Review drawings of remodel and addition projects provided by architects and develop security and fire alarm plans for installation by outside contractors.
Requirements
  • College degree or equivalent qualifications in Electronic Security preferred.
  • Minimum 3-5 years of experience in the Physical Security Technical Space, as well as Client Account Management and Technical or Related proven experience.
  • Knowledge of Security Technology, the Security Industry, and/or Loss Prevention experience preferred.
  • Computer literate, proficient in Microsoft Office products.
  • Organizational skills, problem-solving skills, and ability to work independently.
What We Offer
  • Competitive compensation with incentive eligibility.
  • Medical, dental, and vision coverage.
  • HSA/FSA programs.
  • Company-paid life and AD&D insurance.
  • Company-paid short- and long-term disability.
  • Voluntary benefit products.
  • 401k retirement savings plan after just 60 days.
  • 7 Company Holidays, plus 2 Floating holidays of your choice.
  • Paid Time Off.
  • Tuition reimbursement.
  • Employee Assistance Program (EAP).


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