ACS Business Process NetSuite Analytics Warehouse Consultant

3 weeks ago

Concord, New Hampshire, United States Oracle Full time
Job Description

We are seeking a highly motivated and results-driven professional to join the Customer Success Operations team as an ACS Business Process NetSuite Analytics Warehouse consultant.

This role will support the Oracle NetSuite Advanced Customer Support organization by implementing NetSuite Analytics Warehouse to empower leaders to leverage data-driven decision-making.

The NetSuite Analytics Warehouse consultant will collaborate with ACS leadership and delivery teams to identify analytical needs and help unlock valuable insights from NetSuite Analytics Warehouse.

This role will help streamline critical processes by providing insights across key business areas such as team utilization, customer renewal rates, and NDR.

We are seeking an analytical expert with excellent communication skills and a deep understanding of NetSuite Analytics Warehouse to help drive ACS's growth and customer success.

This position offers a unique opportunity to gain exposure to the growing cloud business and provides a platform for making a significant impact on the organization's success.

Responsibilities
  • Consultatively gather requirements and collaborate with key stakeholders to define business challenges to better understand with data.
  • Leverage the understanding of the data model and produce analytics to provide actionable insights to key stakeholders.
  • Identify new data and product patterns through data mining and communicate those complex concepts and the results of the analyses in a clear and effective manner through creative visualization directly to executives.
  • Extend the data warehouse by incorporating data from multiple datasets/applications.
  • Review, cleanse, and verify the integrity of data used for analysis.
  • Lead project delivery as a technical expert when implementing solutions.
  • Develop solutions that follow product development guidelines and are in-line with established design standards and approved architectures.
  • Enable the organization to ensure adoption.
  • Maintain up-to-date knowledge of Oracle and NetSuite analytics, data integration products and service offerings.
Requirements
  • Bachelor's degree or higher in a relevant discipline.
  • 3+ years of relevant experience designing, implementing, and integrating Oracle and/or NetSuite Data Warehouse and Analytics/Business Intelligence solutions.
  • Experience with relevant tools including Autonomous Data Warehouse (ADW), Oracle Analytics Cloud (OAC), Oracle Fusion Analytics Warehouse (FAW), NetSuite SuiteAnalytics Connect.
  • Solid understanding of Oracle Database, Data Modelling, Oracle SQL Developer, Data Warehouse concepts, advanced analytics concepts, and implementation.
  • Experience implementing and utilizing Big Data and visualization techniques, tools, and technologies (Spark, Kafka, Tableau, etc.).
  • Experience in data design, data modeling, data mapping, data interrogation, data quality, and master data management.
  • Experience querying databases and using statistical computer languages: R, Python, SQL, etc.
  • Experience with ERP and EPM solutions, NetSuite and/or Oracle platform preferred.
  • Prior experience in Operations or Professional Services Consulting is a plus.
  • Must be a self-starter with sound decision-making skills.
  • Ability to lead projects/tasks and maintain a schedule to ensure completion within a timely manner.
  • Attention to detail and ability to multi-task is critical.
  • Excellent communication and interpersonal skills required.
Benefits
  • Medical, dental, and vision insurance, including expert medical opinion.
  • Short-term disability and long-term disability.
  • Life insurance and AD&D.
  • Supplemental life insurance (Employee/Spouse/Child).
  • Health care and dependent care Flexible Spending Accounts.
  • Pre-tax commuter and parking benefits.
  • 401(k) Savings and Investment Plan with company match.
  • Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits.
  • 11 paid holidays.
  • Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
  • Paid parental leave.
  • Adoption assistance.
  • Employee Stock Purchase Plan.
  • Financial planning and group legal.
  • Voluntary benefits including auto, homeowner, and pet insurance.

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