Medical Care Coordinator Specialist

24 hours ago


Pensacola, Florida, United States Baptist Health Care Full time

Job Summary:

We are seeking a skilled Medical Care Coordinator Specialist to join our Screening & Prevention program team at Baptist Health Care. As a key member of the team, you will provide assessment and care coordination services to patients, ensuring seamless transitions throughout their healthcare journey.

About the Role:

  • Process incoming orders and complete chart reviews to determine patient eligibility based on current screening guidelines.
  • Serve as a liaison for the department, communicating with referring offices, physicians, and medical facilities regarding patient concerns, eligibility, and follow-up procedures.
  • Act as a clinical resource for patients and providers, offering guidance on procedures, prep instructions, eligibility qualifications, and more.
  • Review prep instructions with patients and submit orders for procedure prep under physician supervision.
  • Interpret results of scheduled colonoscopy procedures and ensure timely communication of results to patients and ordering providers.
  • Administer treatments as ordered by providers and respond to patient prescription requests and phone calls in a timely manner.
  • Manage patient recall for repeat colonoscopies and provide directives as specified by performing physicians.
  • Accurately document observations, interventions, and evaluations related to client care management and services provided using electronic medical records on a state-of-the-art touch pad tablet.
  • Label and provide insurance information for referrals to labs, x-rays, or specialists, adhering to insurance guidelines and protocol.
  • Refer patients according to insurance guidelines and record/review services and supplies rendered on superbills for accuracy and proper code selection.
  • Complete work efficiently and accurately at a pace consistent with customer flow, utilizing downtime productively to benefit the clinic.
  • Assist in providing patient teaching and discharge planning.
  • Maintain up-to-date knowledge and certification/licensure requirements.
  • Focus on delivering high-quality service and care.

Requirements:

  • Technical Diploma/Certificate in Practical Nursing Required
  • Licensed Practical Nurse (LPN) licensure in Florida or eligible compact state license Upon Hire Required
  • Basic Life Support (BLS) certification from the American Heart Association Upon Hire Required

Skills, Knowledge, and Abilities:

  • Excellent verbal and written communication skills
  • Proficient in patient care charts and patient histories
  • Knowledgeable about patient evaluation and triage procedures
  • Familiar with medication administration and patient care standards
  • Experienced in clinical and/or surgical operations and documentation
  • Skilled in supplies, equipment, and services ordering and inventory control
  • Able to read and understand the English language

Estimated Salary: $75,000 per year



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