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Store Leadership Position

1 month ago

Brockton, Massachusetts, United States Michigan Full time

Store Manager Job Description

Empire Hospitality Group is seeking a dedicated and experienced Store Manager to lead single Quick Service Restaurant (QSR) locations in Michigan. As a pivotal member of our team, you will drive sales growth, cultivate a thriving team culture, elevate the guest experience, and ensure operational excellence within your store.

Key Responsibilities:

  • Plan and oversee day-to-day operations, ensuring seamless functioning of the store.
  • Maintain Key Performance Metrics as designated by Operations Management and adhere to standards outlined in the Subway Operations Manual.
  • Enforce all policies set forth by Empire Hospitality Group, including compliance with food safety, cleanliness, and health regulations.
  • Cultivate positive relationships with employees, customers, and stakeholders, promptly addressing any concerns or issues.
  • Maintain open communication with the District Manager, collaborating to set and exceed performance goals.
  • Supervise training initiatives, ensuring all staff meet training requirements within specified timeframes.
  • Complete daily and/or weekly paperwork, submitting it to the District Manager for review in a timely manner.
  • Develop store strategies to expand customer base, increase foot traffic, and optimize profitability.

Qualifications:

  • Hospitality Management, or related field preferred.
  • ServSafe or ANSI Certified Food Manager Certification.
  • Minimum of 2 years of management experience within the QSR or hospitality industry.
  • Demonstrated track record of driving sales growth, achieving targets, and delivering results in a fast-paced environment.
  • Strong leadership abilities with a knack for inspiring, motivating, and developing teams.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Allergen certification may be required, especially in states such as Illinois.