Cupcake Operations Manager
1 week ago
At Sprinkles Cupcakes, we're seeking a skilled Cupcake Operations Manager to join our team. As a key member of our operations team, you'll play a critical role in ensuring the highest quality products and exceptional customer experiences.
We offer a competitive salary range of $55,000 - $65,000 per year, depending on experience, plus tips.*
About the JobThis is a full-time position that requires a minimum of 1 year of experience in a shift management position or management position in a restaurant or within hospitality. You'll be responsible for managing guest experiences, including answering emails, collecting details on recent experiences, and delivering exceptional guest service within our standards.
- Key Responsibilities:
- Manage guest experiences and ensure high-quality products are delivered consistently.
- Assist with all cleaning duties as stated on opening/closing and weekly checklists.
- Box, package, or plate cupcakes and other bakery goods as needed.
- Practice proper credit card cash handling procedures with a smile.
- Adhere to all safety and sanitation guidelines to maintain a clean and safe work environment.
Requirements:
- A passion and love of the Sprinkles product, brand, and experience.
- Ability to work a varying schedule including some weekends and holidays.
- Ability to communicate verbally while understanding and following written and verbal instructions from management.
- Can work well under pressure while maintaining a consistent pace throughout your shift.
- Ability to be on your feet for hours at a time.
- Can lift at least 50 pounds.
Benefits:
- Hourly Pay + Tips*
- Benefit options include Heath, Dental, Vision, Life, and 401K
- Daily Pay option available to associates
- Sprinkles Associate Card to sprinkle the joy to your family, friends, and community
- Opportunity to do good – Sprinkles partners with several charities and community organizations
- Family Friendly Hours
- Paid parental leave & paid time off
- Chance to be a part of special memories that happen daily in our bakery
- Development and growth opportunities
*Tips not guaranteed
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