Cupcake Operations Manager

1 week ago


Orlando, Florida, United States Sprinkles Cupcakes Full time

At Sprinkles Cupcakes, we're seeking a skilled Cupcake Operations Manager to join our team. As a key member of our operations team, you'll play a critical role in ensuring the highest quality products and exceptional customer experiences.

We offer a competitive salary range of $55,000 - $65,000 per year, depending on experience, plus tips.*

About the Job

This is a full-time position that requires a minimum of 1 year of experience in a shift management position or management position in a restaurant or within hospitality. You'll be responsible for managing guest experiences, including answering emails, collecting details on recent experiences, and delivering exceptional guest service within our standards.

  • Key Responsibilities:
  • Manage guest experiences and ensure high-quality products are delivered consistently.
  • Assist with all cleaning duties as stated on opening/closing and weekly checklists.
  • Box, package, or plate cupcakes and other bakery goods as needed.
  • Practice proper credit card cash handling procedures with a smile.
  • Adhere to all safety and sanitation guidelines to maintain a clean and safe work environment.

Requirements:

  • A passion and love of the Sprinkles product, brand, and experience.
  • Ability to work a varying schedule including some weekends and holidays.
  • Ability to communicate verbally while understanding and following written and verbal instructions from management.
  • Can work well under pressure while maintaining a consistent pace throughout your shift.
  • Ability to be on your feet for hours at a time.
  • Can lift at least 50 pounds.

Benefits:

  • Hourly Pay + Tips*
  • Benefit options include Heath, Dental, Vision, Life, and 401K
  • Daily Pay option available to associates
  • Sprinkles Associate Card to sprinkle the joy to your family, friends, and community
  • Opportunity to do good – Sprinkles partners with several charities and community organizations
  • Family Friendly Hours
  • Paid parental leave & paid time off
  • Chance to be a part of special memories that happen daily in our bakery
  • Development and growth opportunities

*Tips not guaranteed


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