Account Manager

1 week ago


Leesburg, Virginia, United States Sparkle Squad of Ashburn-Leesburg-Sterling Full time
Job Title: Account Manager - Home Services Specialist

Job Description

We are seeking an experienced and customer-focused Account Manager to join our team at Sparkle Squad of Ashburn-Leesburg-Sterling. As a key member of our sales team, you will be responsible for promoting and selling our window, gutter, and house washing services to existing and potential customers.

Responsibilities
  • Client Acquisition: Identify and engage potential clients to convert them into Sparkle Squad customers, conduct sales presentations and service demonstrations to showcase the value of our services.
  • Customer Relationship Management: Maintain strong relationships with existing customers to encourage repeat business and referrals, conduct regular follow-ups with clients to ensure satisfaction and address any concerns.
  • Service Promotion: Promote additional services and appointments to existing customers, maximizing their experience with Sparkle Squad, stay informed about our full range of services and effectively communicate their benefits to clients.
  • Customer Retention: Develop and implement strategies to retain customers through proactive post-sale engagement, resolve any customer issues or complaints promptly to ensure high levels of satisfaction.
  • Service Expertise: Gain an in-depth knowledge of Sparkle Squads services to confidently answer customer inquiries and provide accurate information, keep up-to-date with industry trends and competitors offerings to better position Sparkle Squads services.
Qualifications
  • Interpersonal Skills: Strong interpersonal and communication skills, with a genuine interest in helping customers.
  • Work Experience: Ability to work independently and manage multiple tasks in a fast-paced environment, previous experience in sales or home services is advantageous but not required.
  • Reliability: Valid drivers license with a clean driving record, reliable transportation.
Compensation and Benefits

A competitive base salary of $65,000 per year, commission opportunities, comprehensive benefits package including dental insurance, health insurance, and opportunities for professional growth and career advancement.

Working Conditions

This is a full-time position with flexible hours, including potential evenings and weekends depending on client needs, primarily field-based with some office work.



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