Account Manager
1 week ago
We are seeking an experienced and customer-focused Account Manager to join our team at Sparkle Squad of Ashburn-Leesburg-Sterling. As a key member of our sales team, you will be responsible for promoting and selling our window, gutter, and house washing services to existing and potential customers.
Responsibilities- Client Acquisition: Identify and engage potential clients to convert them into Sparkle Squad customers, conduct sales presentations and service demonstrations to showcase the value of our services.
- Customer Relationship Management: Maintain strong relationships with existing customers to encourage repeat business and referrals, conduct regular follow-ups with clients to ensure satisfaction and address any concerns.
- Service Promotion: Promote additional services and appointments to existing customers, maximizing their experience with Sparkle Squad, stay informed about our full range of services and effectively communicate their benefits to clients.
- Customer Retention: Develop and implement strategies to retain customers through proactive post-sale engagement, resolve any customer issues or complaints promptly to ensure high levels of satisfaction.
- Service Expertise: Gain an in-depth knowledge of Sparkle Squads services to confidently answer customer inquiries and provide accurate information, keep up-to-date with industry trends and competitors offerings to better position Sparkle Squads services.
- Interpersonal Skills: Strong interpersonal and communication skills, with a genuine interest in helping customers.
- Work Experience: Ability to work independently and manage multiple tasks in a fast-paced environment, previous experience in sales or home services is advantageous but not required.
- Reliability: Valid drivers license with a clean driving record, reliable transportation.
A competitive base salary of $65,000 per year, commission opportunities, comprehensive benefits package including dental insurance, health insurance, and opportunities for professional growth and career advancement.
Working ConditionsThis is a full-time position with flexible hours, including potential evenings and weekends depending on client needs, primarily field-based with some office work.
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