Insurance Policy Coordinator

4 days ago


Blacksburg, Virginia, United States State Farm Insurance Full time

About the Job
State Farm Insurance is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for assisting customers with their insurance needs, answering questions, and resolving issues in a professional and efficient manner.

Key Responsibilities
The key responsibilities of this role include:

  • Assisting customers with inquiries, complaints, and policy changes
  • Providing accurate and timely information regarding insurance products and services
  • Processing policy applications, renewals, and cancellations
  • Handling billing and payment inquiries
  • Resolving customer issues and complaints in a professional and efficient manner

What We Offer
We offer a competitive salary range of $55,000 - $75,000 per year, depending on experience, plus a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

Requirements
To be considered for this role, you must have:

  • a high school diploma or equivalent
  • strong communication and interpersonal skills
  • ability to work in a team environment
  • basic computer skills

Why Join Our Team?
At State Farm Insurance, we value our employees and strive to create a supportive and collaborative work environment. We offer opportunities for career growth and development, reimbursed training and education expenses, and a comprehensive benefits package.



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