Part Time Receptionist

4 weeks ago

Manchester, New Hampshire, United States World Insurance Associates LLC Full time
Job Summary

World Insurance Associates LLC is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.

We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.

Key Responsibilities

The Receptionist at World Insurance Associates LLC is responsible for managing calls coming into the main phone line, receiving, and distributing mail, as well as additional administrative duties to support the office.

Essential Duties and Responsibilities

  • Manage a high volume of calls coming into the main phone line and provide exceptional customer service
  • Distribute faxes via the agency management system and maintain accurate records
  • Responsible for keeping inventory of all office supplies and placing approved orders for replenishment as needed
  • Perform all other general administrative related duties as assigned
  • Responsible for receiving, processing, and distribution of physical and electronic mail as needed
  • Assist in any processing for Commercial Lines and Personal Lines departments
Requirements

  • Work experience with customer service responsibilities
  • Computer savvy and proficient in MS Office including Power Points, Word, Excel, Outlook, Adobe
  • Excellent verbal communication skills
  • Ability to multi-task in a fast-paced and deadline-driven environment
  • Must be able to maintain professionalism and a positive service attitude
  • Can handle sensitive information with the highest degree of integrity and confidentiality
  • Strong attention to detail and excellent organizational skills required
  • Exceptional customer service skills, over the phone and in person, with our customers and internal departments
  • Sense of urgency and problem-solving skills
Equal Employment Opportunity

At World Insurance Associates LLC, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, we make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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