AR Specialist

4 weeks ago

Alpharetta, United States firstPRO 360 Full time
Job Description

firstPRO 360 is seeking a skilled AR Specialist to join their team in the Alpharetta Area. The ideal candidate will be responsible for collecting overdue payments and debt, utilizing excellent communication and negotiation skills to resolve issues.

Key Responsibilities:

  • Proactively identify and manage overdue accounts receivable.
  • Communicate with customers via phone and email to discuss outstanding balances and arrange payment solutions.
  • Research and investigate the cause of delinquencies.
  • Negotiate and secure payment commitments from customers.
  • Process customer payments accurately and efficiently.
  • Update and maintain detailed records of all collection activities.
  • Escalate unresolved accounts to management as necessary.
  • Contribute to the development and implementation of effective collection strategies.
  • Generate and analyze reports on collection activities and account aging.

Requirements:

  • Minimum 1 year of experience in a collections or customer service role.
  • Proven ability to collect past-due accounts in a professional and courteous manner.
  • Excellent communication and interpersonal skills, both written and verbal.
  • Strong negotiation and conflict resolution skills.

firstPRO 360 is a professional recruitment firm that has been providing talented professionals with opportunities since 1986. We invest in building relationships with people and businesses to benefit the communities that we live and work in. Our success is built on a foundation of absolute integrity and the highest dedication to providing value both within and beyond our organization.

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