District 13 Constituent Liaison

2 weeks ago


Baltimore, Maryland, United States Baltimore Police Department Full time

Become a part of our dynamic team in the Office of Councilman Antonio Glover. We are seeking a Constituent Services Aide to join our ranks and help us achieve our community-oriented goals.

The ideal candidate will be able to problem-solve with constituents, build authentic relationships with district residents, agencies, and partners, and carry out community events and special projects.

Responsibilities:
  • Collaborate with constituents and City agencies to resolve pressing issues in the district.
  • Provide top-notch customer service to constituents via phone and email, logging data at every step.
  • Communicate information and service requests to relevant public agencies, update constituents, and provide consistent follow-up to ensure task completion.
  • Build meaningful relationships with district residents, agencies, and partners to share information and plan collaborative community events.
  • Attend community/neighborhood association meetings and local events.
  • Organize with residents on large issues, projects, and event ideas; and conduct outreach to expand the pool of engaged residents.
  • Actively engage with the team to study, strategize, and share public policy ideas to strengthen the city.
  • Participate in weekly staff meetings.
Requirements:
  • A strong interest in public service, community organizing, event planning, government, and politics; familiarity with Baltimore and the 13th District is a plus.
  • Reliable, diligent, detail-oriented, and organized.
  • Strong interpersonal and customer service skills.
  • High-level written and oral communication skills.
  • Ability to work virtually and at our offices in City Hall.
  • Ability to work some evenings and weekends as assigned.
Salary and Benefits:

We offer a competitive salary range of $50,053.00 - $59,740.00 per annum, commensurate with education and experience. As an employee of the City of Baltimore, you will receive a comprehensive benefits package, including health insurance, retirement savings, and paid time off.


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