Retail Store Operations Manager
1 week ago
DXL Group is a leading specialty retailer of men's Big & Tall apparel, dedicated to providing an exceptional customer experience. We are committed to developing our team members to promote from within and offer a unique work environment with opportunities for growth and advancement.
Job SummaryWe are seeking a highly motivated and results-driven Retail Store Operations Manager to join our team. As a key member of our store management team, you will be responsible for ensuring exceptional customer service, driving sales growth, and maintaining a high level of operational efficiency.
Key Responsibilities- Develop and implement strategies to drive sales growth and improve customer satisfaction
- Lead and motivate a high-performing sales team to achieve sales targets and provide exceptional customer service
- Monitor and control inventory levels, expenses, and risk management to ensure optimal store performance
- Collaborate with the store manager to achieve sales plans, monitor customer service, and maintain a high level of operational efficiency
- Provide coaching and training to sales team members to enhance their selling skills, behaviors, and operational procedures
- High school diploma or equivalent; college degree a plus
- 1 year of experience in an Assistant Store Manager role
- 2 years of experience in a supervisory role
- Previous involvement working in a commission-oriented environment a plus
- Willingness to travel to neighboring store locations
- Ability to lift up to 10 lbs. and move up to 50 lbs.
The hourly rate for this position is $15.40 - $18.80 per hour, plus a commission rate between 1.5% and 6% based on personal sales volume. Associates are also eligible for a quarterly bonus based on store sales.
Why Join DXL?DXL is committed to Diversity, Equity, and Inclusion. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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