Evening Receptionist for Healthcare Facility

3 weeks ago


Worcester, Massachusetts, United States Bear Mountain Health Care Full time

Position Overview:

As a vital member of our healthcare facility, you will be the first point of contact for our guests and visitors, ensuring a welcoming atmosphere.

Key Responsibilities:

  • Welcome and greet patients, visitors, and vendors upon their arrival, serving as the initial representative of our establishment.
  • Conduct visitor screenings in accordance with health protocols.
  • Guide guests to the appropriate personnel and departments within the facility.
  • Manage incoming phone calls by answering, screening, and transferring them as necessary, while also taking messages when required.
  • Maintain a clean and organized reception area, ensuring all necessary supplies are readily available.
  • Provide accurate information to visitors both in person and through phone and email communications.
  • Stay informed about the monthly calendar, upcoming events, and daily schedules to assist visitors effectively.
  • Uphold facility security by adhering to safety protocols and managing access through the reception area.
  • Perform various clerical tasks, including filing, copying, and faxing documents.
  • Possess basic computer skills to facilitate daily operations.

Physical Requirements:

This role involves sitting at a desk and standing to assist visitors and guests.



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