Front Desk Associate
24 hours ago
We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at LTD Hospitality Group. As a Front Desk Associate, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and memorable.
Key Responsibilities:- Provide top-notch service to guests, responding to their needs and resolving any issues promptly.
- Register guests, assign rooms, and handle pre-registration and blocking of registrations.
- Process reservations, cancellations, and room assignments, ensuring accuracy and efficiency.
- Manage guest check-ins and checkouts, handling cash, check, and miscellaneous transactions.
- Maintain a clean and organized front desk area, adhering to company standards.
- Communicate effectively with guests, staff, and management, using excellent verbal and written communication skills.
- Develop a thorough knowledge of hotel services, policies, and procedures, including emergency protocols.
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Ability to work weekends, holidays, and varying shifts.
- Computer proficiency and basic math skills.
- Dependability and a strong work ethic.
- Competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- Comprehensive training and development programs.
- Hotel discounts and other perks.
LTD Hospitality Group is an equal opportunity employer, committed to providing a diverse and inclusive work environment. We offer a dynamic and supportive team, with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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Front Desk Associate
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Front Desk Coordinator
1 week ago
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