Client Engagement Specialist

4 days ago


Brooklyn, New York, United States Equus Full time
Overview
We help job seekers and career changers advance in careers with a focus on high-growth, high-demand industries. Our team delivers comprehensive workforce solutions at integrated career centers and partner sites.

Salary Range
$20.67 to $21.53 per hour

About the Role
  • This role conducts outreach to customers referred by HRA for the WeCARE program.
  • The successful candidate will schedule clinical assessments and/or maintain engagement in the program once assigned to an activity.
  • Clinical assessment processes involve reviewing medical and other health-related documentation and assisting customers in collecting documents.
  • The specialist will explain the clinical assessment and service processes to customers and provide written materials about the WeCARE program.

Required Skills and Qualifications
  • Bachelor's Degree or higher in social services or a related field such as psychology, vocational rehabilitation, or occupational rehabilitation.
  • Four years of direct customer service experience in a clinical or social service environment.
  • Exceptional customer service and engagement skills are essential.

About Us
Equus Workforce Solutions is a leading provider of workforce development services. We're dedicated to delivering demand-driven workforce solutions and providing extensive learning opportunities. At Equus, we value diversity and strive to create a work environment where everyone feels included and treated fairly.

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