Client Engagement Specialist
4 days ago
We help job seekers and career changers advance in careers with a focus on high-growth, high-demand industries. Our team delivers comprehensive workforce solutions at integrated career centers and partner sites.
Salary Range
$20.67 to $21.53 per hour
About the Role
- This role conducts outreach to customers referred by HRA for the WeCARE program.
- The successful candidate will schedule clinical assessments and/or maintain engagement in the program once assigned to an activity.
- Clinical assessment processes involve reviewing medical and other health-related documentation and assisting customers in collecting documents.
- The specialist will explain the clinical assessment and service processes to customers and provide written materials about the WeCARE program.
Required Skills and Qualifications
- Bachelor's Degree or higher in social services or a related field such as psychology, vocational rehabilitation, or occupational rehabilitation.
- Four years of direct customer service experience in a clinical or social service environment.
- Exceptional customer service and engagement skills are essential.
About Us
Equus Workforce Solutions is a leading provider of workforce development services. We're dedicated to delivering demand-driven workforce solutions and providing extensive learning opportunities. At Equus, we value diversity and strive to create a work environment where everyone feels included and treated fairly.
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