Parking Operations Supervisor

2 days ago

Oxon Hill, Maryland, United States SP+ Full time
Job Overview

At SP+, we're driven by Our Promise, "Making Every Moment Matter for a World on the Go." As a key member of our team, you'll play a vital role in ensuring that our parking operations are handled with excellence, adhering to contractual guidelines and company policies.

Key Responsibilities:

  • Participate in initiatives to enhance client and customer satisfaction.
  • Assist in the management of daily activities at assigned locations.
  • Support management duties as assigned.
  • Provide exceptional customer service.
  • Assist with maintenance and repair of parking equipment and general maintenance tasks as directed by the Facility Manager.
  • Report any known accidents, observed or suspected violations of Company policy, safety hazards, or unusual occurrences to the Facility Manager.
  • Assist with cleanup of debris, water, oil spills, and other hazards.
  • Be prepared to substitute for any position, if necessary.
  • Have a thorough knowledge of the garage, major streets, landmarks, and freeways in the area.
  • Perform other duties as needed.

Requirements:

To succeed in this role, you must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education/Experience: Minimal high school diploma or equivalent and a minimal month related experience or training; or equivalent combination of education and experience.

Communication Skills: Speaks clearly; Listens and gets clarification; Responds well to questions.

Customer Service: Maintains a positive attitude; Responds to requests for service and assistance.

Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.

Judgment: Exhibits sound and accurate judgment.

License Requirement: The employee will be required to have and maintain a valid state-issued driver's license with a current address and acceptable driving record.

Physical Demands: These physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, stand, walk, use hands and fingers, handle or feel objects, and to talk.

The employee is occasionally required to climb or balance; stoop, kneel, or crouch. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus.

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability, or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

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