Healthcare Navigator

4 weeks ago

Brooklyn, New York, United States Haitian Centers Council Inc Full time
Job Description

The Haitian Centers Council Inc is seeking a skilled Healthcare Navigator to provide ongoing case management and substance misuse support to members of the LGBTQIA community. The ideal candidate will facilitate a multi-pronged intervention consisting of sexual health, brief interventions, and education sessions. They will work as a part of an interdisciplinary team, identifying internal and external referrals as appropriate.

Responsibilities:
  • Conduct HIV/HCV testing and risk assessments.
  • Work with social media team to develop marketing campaigns for priority population.
  • Provide referrals for STI testing.
  • Link clients lost to care to HIV primary care services.
  • Provide ongoing HIV Navigation Services to a minimum of 75 clients per contract year.
  • Advocate for clients' needs and rights within the healthcare system, ensuring they receive appropriate care and support.
  • Conduct comprehensive assessments of clients' healthcare needs and provide guidance and support to address those needs effectively.
  • Assist clients in navigating the healthcare system, including scheduling appointments, obtaining referrals, and accessing necessary services including SUD treatment or Harm Reduction services.
  • Educate clients about their health conditions, treatment options, and available resources to empower them to make informed decisions about their healthcare.
  • Coordinate care among various healthcare providers and services to ensure seamless transitions and continuity of care for patients.
  • Connect clients with community resources, support services, and financial assistance programs to address social determinants of health and improve overall well-being.
  • Facilitate evidence-based interventions such as 3MV, RESPECT & Dup.
  • Demonstrate cultural competency and sensitivity in working with diverse populations, respecting clients' cultural beliefs, values, and preferences.
  • Maintain accurate and up-to-date records of client interactions, services provided, and outcomes achieved. Generate reports as needed to track program effectiveness and outcomes.
  • Work with outreach team to identify recruitment venues in which the priority population congregates.
  • Manage day-to-day Drop-in Center/office activities that incorporate social, education, and community building activities.
  • Must meet at least 85% of program deliverables.
  • Ensure all data and reports are submitted by the prescribed deadline.
  • Will provide support and mentorship to the Outreach Specialist and Peer Educators, in the form of trainings and individual development, maintaining cultural humility.
  • Must remain abreast of people-first language, serving as an intermediary for the organization.
  • The Health Navigator may work in a variety of settings, including hospitals, clinics, community health centers, and social service agencies.
  • Rotating weekends are required.
Requirements:
  • Associate Degree or higher in relevant field and equivalent practical experience required.
  • Minimum of three (3) years of similar work experience, facilitating groups and performing outreach/community engagement activities.
  • Certified in Rapid HIV/HCV Testing
  • Previous experience delivering evidence-based interventions such as 3MV, RESPECT & D-Up
  • Previous work experience with high risk, YMSM, HIV+ populations.
  • Work experience with LGBTQ+ individuals in a medical, health or social service setting.
  • Knowledge of citywide resources and referral processes for LGBTQ+ individuals.
  • LGBTQ+ life experience.
  • Outstanding writing and communication skills; including multi-media outlets.
  • Previous experience in providing healthcare navigation, care coordination, or patient advocacy in community-based medical and/or social service agencies.
  • Strong communication and interpersonal skills.
  • Excellent organizational and time management skills.
  • Proficient with Microsoft Office Suite and related programs

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